Sage Direct Support
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Help Center
Frequently asked questions, by topic.
Account Setup and Availability
Sign in, setup, password, profile, supported countries
Tipping
How tipping works, amounts, fee, receipts, refunds
Workers
Receiving tips, Connect, identity, eligibility, QR, payouts
Payments
Pending, failed, refunds, disputes, receipts
Technical help
Camera/QR, browser, checkout, verification
General
Sage Direct, fees, privacy, terms
Support status
Sage Direct AI answers instantly, any time. Human agents reply inside your conversation — you'll see its status change from “Waiting for support” to “In progress” when an agent picks it up.
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